Communications Training Officer
This course is designed to provide comprehensive instruction to Communications Training Officers (CTO) working for a law enforcement organization.
Dispatch Ethics and Leadership
This course provides the public safety dispatcher with an understanding of their leadership role, leadership concepts, and practices within a public safety communications environment.
Dispatch, Academy Instructor Certifcation Course
Course provides Public Safety Dispatchers with the ability to instruct a variety of POST certified courses
Dispatch, Tactical Dispatching
This course is designed to provide basic tactical dispatch knowledge including: Understanding SWAT and other Critical Response Unit functions, tactical terminology and equipment, Tactical Dispatcher functions during critical events, Incident Command Syste
Dispatch, Tactical Incident Concepts
This course is designed to provide a BASIC introduction to tactical dispatch concept and explore the skills individual dispatchers can employ in a tactical response-type incident to support the tactical dispatchers and the overall incident operation.
Dispatch/Terrorism Awareness Instructor
This course includes all content necessary for the student to teach the PSC Terrorism Awareness Course.
Dispatcher Role/Protect Law Enforcement Responders
This course is designed for the dispatcher student to discover several strategies to use to enhance officer safety.
Dispatcher, Interpersonal Skills/Career Survival
This course is designed to give the dispatcher student skills to effectively manage a long, successful and fulfilling career.
PSC Terrorism Awareness Course
This 8-hour course meets the POST training mandate for PC 13519.12. It is designed to enhance the skills and abilities of incumbent public safety dispatchers regarding terrorism in today’s society
PSD Trauma Exposure and Management
This 8 hour course considers the ‘emotional’ aspect of NextGen911, providing the students with a foundational understanding of traumatic stress definitions and common issues experienced by 9-1-1 professionals handling multiple traumatic calls.